Refund policy
Return and Refund Policy
Effective Date: 3/18/2024
Thank you for shopping at Artsy Ms.Thang. We appreciate your business and aim to provide you with unique, high-quality art pieces. Please read our Return and Refund Policy carefully before making a purchase.
1. No Returns or Refunds
Due to the nature of our products, all sales are final. We do not accept returns or offer refunds for any items purchased from Artsy Ms.Thang.
2. Damaged or Defective Items
In the unlikely event that you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. To process your claim efficiently, we require the following information:
- Your order number
- A detailed description of the damage or defect
- Photographic evidence of the damaged or defective item
Once we receive and verify the information, we will work with you to find an appropriate solution, which may include a replacement or store credit at our discretion.
3. Order Cancellations
Orders can only be canceled within 24 hours of placement. To cancel an order, please contact us immediately at [Your Contact Information]. After 24 hours, we are unable to process cancellations as we begin preparing your order for shipment.
4. Contact Us
If you have any questions about our Return and Refund Policy, or if you need to report a damaged or defective item, please contact us at:
Artsy Ms.Thang
justemmythangs@gmail.com
By purchasing from Artsy Ms.Thang, you agree to this policy. We appreciate your understanding and support of our small business.
Thank you for choosing Artsy Ms.Thang.